Frequently Asked Questions

1. What is the vehicle sales process?

Acceptance of Terms: Before placing an order, the customer must read and accept the General Terms and Conditions listed on the "Terms of Sale" page.
Request and Complete the Contract:
- The customer must request a contract, fill it out with the required information, and then sign and stamp it.
- The completed contract should be returned to us via email.
- Our sales process complies with standards for online vehicle sales.
Contract Review and Invoice Issuance:
- Once our team has reviewed the contract, they will contact the customer to confirm the details.
- An invoice for the vehicle, signed and stamped by our company, will be sent to the customer via email.
- The invoice will include:
  - Clear identification of the vehicle.
  - Customer details.
  - Delivery address.
  - Our company’s bank details.
  - Total amount due.
Payment:
- After receiving the invoice, the customer must make the payment to the company’s bank account specified in the contract.
- Payment must be completed and confirmed within 48 hours of receiving the invoice.

For more information, please refer to our Terms of Sale.

2. Is the quality of a vehicle guaranteed?

At PRESTIGE REPOS, our focus is always on offering high-quality vehicles to continuously expand the number of satisfied customers.

Free from Financial Liabilities: When you purchase a vehicle from us, we guarantee that the vehicle is free from any financial encumbrances, meaning no outstanding payments are required for the vehicle.
Thorough Inspection Process: All of our vehicles undergo a comprehensive inspection by our certified technical inspectors before being offered for sale on our website. Each vehicle undergoes a detailed review, maintenance, and inspection to ensure it meets our strict quality standards.
Guaranteed Quality: We only include the highest quality vehicles in our inventory to ensure reliability and safety for our customers.
Comprehensive Insurance: Every vehicle we ship is fully insured, with coverage up to ₱3,000,000 per vehicle. This provides protection and security throughout the entire delivery process.

For more information, please refer to Service & Inspection.

3. How does vehicle shipping work?

Delivery Process:
The delivery of the vehicle is managed by our shipping department and accompanied by one of our shipping agents. Upon delivery, you will receive:
- Both sets of keys
- The complete set of documents required for the sale and registration of the vehicle
Comprehensive Insurance:
All vehicles we ship are fully insured, with coverage up to ₱3,000,000 per vehicle, ensuring complete protection throughout the delivery process.
Shipping Method and Costs:
- Delivery is made by trailer, free of charge within Philippines for orders over ₱300,000.

For more information, please refer to the Shipping Policy.